Delivery Locations in Australia

Delivery Across Australia at Its Best

At Umbrella Planet, we believe in efficiently and diligently delivering quality promotional umbrellas across the Australian continent. Whether they are in bustling centres of commerce or at the country's farthest end, you can be assured that wherever you are, our logistics should ensure your order gets through.

Delivery To All States and Territories

We are proud to deliver right to your door whether you are located in any of the major cities or the regional areas, including but not limited to:

  • Sydney
  • Melbourne
  • Brisbane
  • Perth
  • Adelaide
  • Canberra
  • Hobart
  • Darwin
  • Gold Coast

Our reach extends nationwide so businesses can lay hands on our premium promotional umbrellas without delay.

Courier Partnerships You Can Rely On

To ensure our deliveries are always timely and reliably safe, we team up with trusted couriers, well-known for their reliability nationwide. Our delivery partners include:

  • Australia Post
  • TNT
  • Couriers Please
  • FedEx
  • StarTrack
  • Aramex
  • Zoom2U

These partnerships allow us flexible and efficient shipping options tailored to your place and delivery requirements.

Estimated Delivery Timeframes

Your location and the particulars of your order shall determine the delivery time you will be given. Our general estimated timeframes for delivery are:

  • Metropolitan Areas (NSW, QLD, ACT, VIC): 1–2 business days
  • Regional Areas and Other States (NT, WA, SA, TAS): 2–3 business days. Orders confirmed after 2 PM AEST will be held and processed on the next working day. We will always try our hardest to ship each order on time for your deadlines. (See delivery times for custom branding umbrellas)

Order Tracking and Notifications

Once an order is dispatched, you will receive an order tracking number via Email. This number lets you track your delivery in real-time through the courier's website. Contact our customer service to assist you with any tracking query or concern.

Sample Orders and Pre-Production Samples

We understand the significance of checking our products before placing bulk orders; for this reason, we sell sample umbrellas at the lowest price displayed, plus freight of $15 (for all charges to be paid in GST) anywhere in Australia. If the order quantity exceeds 500 units, it is better to have a pre-production sample to ensure satisfaction with the final product. Pre-production sample prices vary from approximately $80 to $200, depending on the specifications.

Delivery Charges

Delivery fees depend on the product's size, weight, and destination. We have kept shipping charges reasonable and will inform you about shipping fees when you place your order. A flat shipping fee of $15 (excluding GST) applies to sample orders.

Delivery Terms and Conditions.

  • All delivery timeframes are estimates and can differ due to factors out of our hands, such as weather conditions or delays by the courier.
  • We will not bear all losses or damages arising from delayed delivery places.
  • The customer must provide the correct delivery details. The charges shall additionally be levied on the customer if incorrect delivery details are provided for redelivery.
  • Loss or damage to the goods passes to the customer upon dispatch from our premises.

Delivery Support You Can Count On

Umbrella Planet knows that reliable delivery matters in your business. Whether you're waiting for a crucial shipment for an event or monitoring a sample order, its customer support is experienced in ensuring that everything arrives on time and in perfect condition. 

We ensure our service remains excellent, from your inquiry about shipping to the rapid and efficient resolution of any delivery concerns.

Contact Our Delivery Support Team:

📍 Address: Level 4, Suite 407, 56 Clarence Street, Sydney NSW 2000, Australia

📞 Telephone Number: 02 9221 7322

📧 Email: sales@cubicpromote.com.au