Diversity and Inclusion Policy

At Umbrella Planet, diversity and inclusion are a promise rather than a statement. As a company that serves customers of all types, everyone is entitled to acknowledgement, respect, and welcome in all interactions with our brand.

Whether this is your first purchase of an umbrella or coming back to us as a long-time customer, you should be confident in dealing with a company that shows integrity, fairness, and inclusiveness. These values underpin our operation- from how we treat our employees to how we share with the community.

Why Inclusion Matters

Our customers, team members, partners, and suppliers share the same commitment to diversity. Diversity is not just a number; diversity is strength. The greater we embrace varying perspectives, backgrounds, and life experiences, the better we become at listening, creating, and producing solutions.

Inclusion is about creating a setting where all people we engage around feel comfortable and respected in their presence, allowing us to foster a responsible growth trajectory as a business and as members of society.

A Framework for Respect

At Umbrella Planet, we implement a thoughtful, structured approach to equity and inclusion throughout our operations. The following areas encapsulate our priorities and actions.

Inclusion of LGBTQIA+

Regarding rights, safety, and dignity in the workplace and with our customers, there is a spectrum of everything one can think of. Nobody is discriminated against based on gender identity or sexual orientation, and policies on benefits, privacy, and other communications are considered inclusive. This is, therefore, the standard we aspire to apply in our messaging and customer care towards all people, without exception.

Gender Equity

We foster an environment wherein all genders have equal opportunity, resources, and advancement. Equal merit is considered in recruitment, promotion, and performance processes; hence, we constantly assess our language, leadership structures, and workplace culture for inadvertent gender bias. We offer equal parental leave and flexible working arrangements to all team members.

Cultural and Racial Diversity

Cultural sensitivity and racial justice are part of our core values. We include actively recruiting people with diverse cultural backgrounds and ensuring that workplace practices are inclusive and representative. By marketing our products and the storytelling of our brand, we design them highly sensitively with respect for many identities in our audience. We value celebrating cultural holidays and traditions in the workplace aimed at opening horizons to cross-cultural awareness and respect.

Disability Inclusion

Accessibility is paramount. We are dedicated to eliminating barriers for people with disabilities, whether as employees or customers. Our workplaces and online platforms are periodically reviewed and adjusted for inclusiveness. We provide reasonable accommodation in the recruitment and employment stages to allow equal presence and contribution by people with differing needs and abilities.

Age Diversity

Everyone brings value to the table, regardless of their age. Our hiring practices evaluate skills, experience, and attitude but not age. We encourage development at all stages, from entry-level staff to those seasoned in their careers. Inside, we promote mentorship and learning from each other across generations. Externally, we focus on maintaining customer engagements that are sensitive to all ages' needs with channels for inclusive communication and support.

Religious and Cultural Practices

Freedom of choice is a fundamental human right, and we respect the religious and cultural observances of our employees and customer base. We appreciate time for prayers, ceremonial attire for holidays, and time off for religious observance. Our creative and marketing teams are trained to be culturally sensitive to avoid stereotypes in their content.

Upholding Accountability

Inclusion is an endless pursuit of consistency, accountability, and responsiveness. The leadership team stands for implementing and maintaining this policy, which all team members must proactively support for our inclusive culture. Any incidents of discrimination, harassment, or wrongdoing will be treated seriously, confidentially, and sensitively where possible. If necessary, appropriate remedial action will follow, such as disciplinary action or termination of this partnership.

Monitoring and Continuous Improvement

This policy is reviewed annually to keep up with ever-changing diversity and inclusion standards, legislation, and feedback from our stakeholders. Inclusion cannot just be a one-time event but rather an ongoing journey that changes with us and the surrounding environment. We encourage our customers, our staff, and our partners to give us feedback, and we commit to learning and improving along the way.

A Note for Our Customers

We know that the service you receive from us accounts for more than just a product; it's about what happens during the entire process. That's why inclusion is essential. You deserve a safe place where you are respected and welcomed no matter how you shop with us or interact with any team member.

Please tell us at any time throughout your experience if those values seemed lacking. We'd love to listen to you and improve because we value you as a customer and person.